Patient Resources
Guides that make the system make sense
Medi-Cal, coverage, costs, and care, explained the way a helpful front desk would: plainly, honestly, and with your next step attached.
Coverage & cost guides
The questions our front desks answer every single day.
How to Apply for Medi-Cal
Every way to apply, what to have ready, and how we help free.
Learn moreDo I Qualify for Medi-Cal?
How the income guidelines really work, and why to check anyway.
Learn moreHealthcare Without Insurance
Real options for uninsured families in the Inland Empire.
Learn moreI Lost My Medi-Cal
Getting coverage back, and staying seen while you do.
Learn moreMedicare vs Medi-Cal
Which serves whom, and the good news about qualifying for both.
Learn moreMedi-Cal Asset Limits
The rules changed in your favor. What counts now (almost nothing).
Learn moreMedi-Cal for Your Newborn
Babies are typically covered from birth. Making it official.
Learn moreFinding a Medi-Cal Doctor
Skip the phone marathon: the shortcut built for Medi-Cal families.
Learn moreSliding Fee Discount Program
Care priced by what your household can afford.
Learn moreCare guides
Getting the right care, in the right place, at a survivable cost.
Mental Health Care With Medi-Cal
Therapy and psychiatry are covered. How to actually start.
Learn moreBehavioral Health in San Bernardino County
Crisis lines, ongoing care, county programs: the honest map.
Learn moreCannot Afford Healthcare?
The practical playbook for county families priced out of care.
Learn moreGet Help
What do you need today?
A few quick taps, completely confidential. Answer right here on the page.
When you are ready
Guides are a starting point. For answers about your specific situation, call 877-335-2559 Monday to Friday 9 to 5, use the chat any time, or just come in: the front desk at any of our six centers will help you sort it in person.
We accept Medi-Cal, Medicare, and most plans
No insurance, or not sure what you have? You are still welcome, and our team helps you apply for Medi-Cal.
Sliding-fee scale available based on household income.
- Medi-Cal and Medicare welcomeAlong with IEHP and most major plans.
- Free coverage checkWe call you back with a clear answer.
- Sliding-fee scaleCosts adjusted to your income when you are uninsured.
Frequently Asked Questions
Straight answers to the questions we hear most. Anything else? Call us, day or night.
Is this medical advice?
No. These guides are general education to help you navigate coverage and care. For advice about your situation, talk with our team or your own provider.
Who writes these?
The Health Service Alliance care team, drawing on the questions patients actually ask at our front desks, with official state sources linked wherever specifics matter.
Your family deserves good care, close to home.
Request an appointment or check your coverage. Medi-Cal and most plans accepted, and nobody is turned away for inability to pay.